The fiscal 2008 report marks the third time we've produced a report covering our social and environmental programs. In this year's report you will find numerous key performance indicators (KPIs) that demonstrate our social and environmental impact.

To help identify these metrics, we compared ourselves to others in the retail industry and reviewed several reporting guidelines, including the Global Reporting Initiative (GRI). Ultimately we had to determine which KPIs are central to Best Buy and have identified them as significant if they met the following criteria:

  • Clearly demonstrate our social or environmental impact
  • Are a high concern for our stakeholders
  • Affect short and/or long-term business performance
  • We have the ability to directly impact metric performance

Over the next several years we expect our KPIs will continue to evolve. We'll likely add new ones while possibly removing others, always keeping in mind that they must meet the criteria outlined above. In addition to expanding our metrics, we are also focused on collecting data from across the enterprise. As demonstrated by our aspirations, we are committed to accounting for the performance of all of our brands across the globe. It may take a little time, but we intend to get there. Please join us on our journey.

As in past reports, the data captured in this year's report (unless otherwise noted) reflects the performance of Best Buy stores and corporate offices located in the United States.